Seniors

SHINE — Free Medicare Counseling

Verified · October 23, 2026

SHINE (Serving Health Insurance Needs of Elders) is a program of the Florida Department of Elder Affairs operated in this area through ElderSource, offering free, unbiased counseling on Medicare insurance issues. Counselors and volunteers are not affiliated with any insurance company and will not attempt to sell you insurance, and all counseling records are strictly confidential.

Organization
Florida Department of Elder Affairs SHINE Program through ElderSource
Address
10688 Old St. Augustine Road
Hours
Office: Monday - Friday, 8 a.m. to 5 p.m.
Who qualifies
People turning 65 and people who have questions about Medicare coverage, Medicare benefits or billing; Medicare beneficiaries and their caregivers or representatives
How to apply
Call 1 (888) 242-4464 for free and unbiased assistance with your Medicare coverage and to speak with a SHINE Counselor
Cost
Free
Last verified
October 23, 2026

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