The fastest answers are already on the site: run the checker for your programs, or browse the directory. For everything else, write to us — a person reads every message.
- General questions and corrections: support@jacksonvillebenefits.com
- Apply for Me and your personal guide: apply@jacksonvillebenefits.com
Please don’t send Social Security numbers, bank information, or documents with personal details by email — we never need them, and no program on this site will ever ask you for them through us.
Need help right now? Dial 2-1-1 any time, day or night — free, confidential, 24/7, run by United Way of Northeast Florida (or call 904-632-0600). If you are in immediate danger, call 911. If home isn’t safe, the National Domestic Violence Hotline is 1-800-799-7233, 24/7.
