Health Coverage

Ascension St. Vincent’s Jacksonville Financial Assistance

Verified · October 23, 2026

If you got emergency or medically necessary care at Ascension St. Vincent's in Jacksonville and the bill is beyond you, the hospital's financial assistance policy can erase or discount what you owe. Households at or below 250% of the federal poverty level can receive a 100% charity care write-off on the patient-responsible portion; above that, discounts slide up to 400% of poverty. The first step is a written application — call the Customer Service Center at 833-263-9780 for help or a free copy by mail.

Good to know: the policy does not cover elective services — it is for emergency and other medically necessary care. Keep your income documents ready; the decision is based on total household income against the poverty level.

Ascension St. Vincent’s HealthCare provides financial assistance for certain individuals who receive emergency or other medically necessary care. The policy does not cover elective services.

Call 833-263-9780 Apply / official site
Organization
Ascension St. Vincent's HealthCare
Who qualifies
Individuals who receive emergency or other medically necessary care, based on total household income compared to the Federal Poverty Level
Income limits
Income at or below 250% of the Federal Poverty Level may receive a 100% charity care write-off on the portion of charges the patient is responsible for; income above 250% and not exceeding 400% of the Federal Poverty Level may receive discounted rates on a sliding scale
Documents needed
A completed written financial assistance application and supporting documentation, as described in the Financial Assistance Policy and application
How to apply
Complete a written application with supporting documentation; for help or more information call the Customer Service Center at 833-263-9780. Free copies can also be requested by mail by calling that number
Languages
Translations of the financial assistance policy, application and plain language summary are available upon request
Cost
100% charity care write-off at or below 250% of the Federal Poverty Level; sliding-scale discounts above 250% up to 400%
Last verified
October 23, 2026

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