Phone and Internet

Free Specialized Phones and Communication Equipment

Verified · October 23, 2026

FTRI is a statewide nonprofit that gives specialized phones, tablets, and signaling devices at no cost to Florida residents who are deaf, hard of hearing, deafblind, or speech impaired. The equipment is provided for as long as it is needed. FTRI also supports the Florida Relay Service, where trained operators help with calls; you dial 7-1-1 for relay help.

Call 904-399-8484 Get directions Apply / official site
Organization
Florida Telecommunications Relay, Inc. (FTRI)
Address
2709 Art Museum Drive, Jacksonville, FL 32207
Who qualifies
Florida residents who are deaf, hard of hearing, deafblind, or speech impaired; at least 3 years old; with a certified hearing or speech condition
Documents needed
Proof of Florida residency (stated on ftri.org as part of the request form step)
How to apply
On ftri.org, answer the qualification questions, choose the equipment, then submit the request/application form and upload proof of Florida residency. In Jacksonville, the local distribution center is at the address below.
Cost
Free — ftri.org states equipment is provided "at no cost" and "for as long as it's needed"
Last verified
October 23, 2026

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