Seniors
SHINE — Free Medicare Counseling
Verified · October 23, 2026
SHINE (Serving Health Insurance Needs of Elders) is a program of the Florida Department of Elder Affairs operated in this area through ElderSource, offering free, unbiased counseling on Medicare insurance issues. Counselors and volunteers are not affiliated with any insurance company and will not attempt to sell you insurance, and all counseling records are strictly confidential.
- Organization
- Florida Department of Elder Affairs SHINE Program through ElderSource
- Address
- 10688 Old St. Augustine Road
- Hours
- Office: Monday - Friday, 8 a.m. to 5 p.m.
- Who qualifies
- People turning 65 and people who have questions about Medicare coverage, Medicare benefits or billing; Medicare beneficiaries and their caregivers or representatives
- How to apply
- Call 1 (888) 242-4464 for free and unbiased assistance with your Medicare coverage and to speak with a SHINE Counselor
- Cost
- Free
- Last verified
- October 23, 2026
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