Transportation

Connexion — Transportation Disadvantaged (TD) Service

Verified · October 23, 2026

TD is an eligibility category inside JTA’s Connexion paratransit service (this is the separate TD certification door, with its own eligibility center and fare). Connexion provides destination-to-destination shared public transportation for people with disabilities who cannot use fixed-route buses for some or all trips, and for people who are transportation disadvantaged (TD). Every Connexion rider must be certified as eligible under either the ADA rules or the TD program. Connexion trips beyond the three-quarter-mile boundary of JTA fixed-route service may qualify for the TD program.

Organization
Jacksonville Transportation Authority (JTA)
Address
100 North Myrtle Avenue, Building 2, Jacksonville, FL 32204
Hours
Connexion hours of service are the same as JTA fixed-route bus service (no clock times stated)
Who qualifies
Duval County residents certified as eligible under the TD program through the eligibility process set by the Duval County Transportation Disadvantaged Coordinating Board (for non-sponsored service), or certified under ADA paratransit rules
How to apply
Call or visit the Connexion Eligibility Center, or download the Transportation Disadvantaged (TD) Services Eligibility Application from the JTA eligibility page and email it to eligibility@jtafla.com
Cost
TD Fare $3.50 one way; Out-of-County TD Fare $6 for authorized medical trips only; personal care attendant/escort pays the same fare as the customer. Note: the Connexion page also lists "Connexion - TD $4.50" in a second fare block — the page contains both figures, so confirm the current fare when booking.
Last verified
October 23, 2026

Something out of date? Report a problem with this listing.

More transportation programs

ReadiRide

ReadiRide is JTA's phone-bookable shuttle service. It offers shared-ride, curb-to-curb / door-to-door rides for short trips within set service areas in Jacksonville, instead of a fixed bus route. JTA's search page describes it as offering door-to-door rides in 14 Jacksonville neighborhoods. The…

JTA Connexion Paratransit

Connexion operates within Duval County, providing door-to-door transportation for eligible riders who are unable to use fixed-route transit. It is a shared-ride service with vehicles with ramps and lifts for easy boarding, and rides are scheduled in advance.

100 North Myrtle Avenue

See all Transportation programs →