Transportation

JTA Reduced Fare

Verified · October 23, 2026

JTA offers Reduced Fares to ensure affordable transportation for seniors, individuals with disabilities, and other eligible riders. Persons with disabilities and Medicare cardholders travel at a reduced fare upon presentation of an ID STAR Card (or other transit system Reduced Fare Card).

Call (904) 630-3100 Get directions Apply / official site

Organization: Jacksonville Transportation Authority (JTA)
Address: 100 LaVilla Center Drive
Hours: JTA Customer Service: Monday-Friday 5:30 AM - 8:30 PM; Saturday 8:00 AM - 5:00 PM
Who qualifies: Persons with disabilities and Medicare cardholders; also recipients of Social Security Disability or Social Security Income, veterans with a disability, and Medicare recipients as listed for the Reduced Fare ID STAR Card. Seniors age 65 and older ride free with a Florida driver's license, Florida-issued ID, or Senior STAR Card.
Documents needed: For a Reduced Fare ID STAR Card: for Social Security Disability or SSI recipients, a current award letter; for persons with a disability, a JTA reduced-fare application completed by a doctor and a statement of disability on physician letterhead; for veterans with a disability, a current letter on VA letterhead stating at least a 50% disability; for Medicare recipients, a Medicare card (Red, White and Blue paper card)
How to apply: A Reduced Fare ID STAR Card is required to receive reduced-fare pricing and must be presented upon boarding; get your picture taken and obtain a card at the Jacksonville Regional Transportation Center at LaVilla (JRTC), 100 LaVilla Center Drive, the JTA Operations Campus, or Avenues Walk Park-n-Ride Center
Cost: Reduced Fare: 75 cents cash fare; Regular Fare is $1.75; Senior Fare (age 65 and older) is Free
Last verified: October 23, 2026

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